Crunchrr is in the hands of some early adopters who are loving its core features. Things are going great. That is, until the requests start rolling in. Annelise from marketing says: "Crunchrr needs a map view so users can see where each cereal is made.

AS THE HEAD of a newish design studio, I spend a fair amount of time writing proposals. And here's how I like to do it. I do it like a conversation, and that's how we start: with phone calls and...

Recently, Jared Spool caught my attention with an article about how Netflix's performance engineers are actually designers. It's a provocative idea, but it makes sense. His argument is that everyone in your organization (including performance engineers) designs the product, not just the people with "design" in their job titles.