It's clear that the tools we use shape the work we do in all sorts of ways, so picking the right tool for your task is absolutely critical.

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done.

You might have noticed Inside Intercom is looking a little different today. That's because we have completely reimagined the Intercom blog

Intercom on Onboarding helps you convert signups into successful users.